Shipping Protection by Route

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. All returns are subject to a 20% restocking fee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Admin@refugemedical.com. Please note that returns will need to be sent to the following address: 807 W Broadway St, Spiro, OK 74959

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Admin@refugemedical.com.